alibaba66Terms of Use

When you join alibaba66, you agree to the terms that govern your account, your deposits and withdrawals, your use of our games, and your relationship with our platform. These terms are not negotiable templates — they reflect how we actually operate. We enforce them consistently across all members, whether you are in Jakarta, Surabaya, Bandung, Medan, or Semarang.

Our terms cover account eligibility, verification requirements, bonus conditions, dispute resolution, and the jurisdiction limits that apply to our service. We do not hide conditions in fine print. Instead, we lay out what we require, what we offer, and what happens if either party breaches the agreement.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. By creating an account on alibaba66, you confirm that you are of legal age in your jurisdiction and that you are not accessing our service from a prohibited territory.

Account eligibility and opening conditions

To open an account on alibaba66, you must be of legal age in your jurisdiction — typically 18 or older. You must provide accurate personal information, including your full legal name, date of birth, email address, and a valid phone number. You must not open multiple accounts under different names or identities. If we discover duplicate accounts, we reserve the right to close all associated accounts and forfeit any balance.

You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately. We will not be liable for losses resulting from your failure to protect your password or from your disclosure of credentials to third parties.

Verification and know-your-customer requirements

Before you can deposit or withdraw, you must complete our identity verification process. We require a government-issued ID, proof of address, and a selfie. Our review team checks that documents are legible, that names match your account registration, and that your address falls within a permitted jurisdiction. Verification typically completes within one business day, but may take longer if documents are unclear or if we need additional information.

We may request additional verification at any time — for example, if your account shows unusual activity, if you request a large withdrawal, or if we are required to do so by law. Failure to provide requested verification documents may result in account suspension or closure.

Deposits, withdrawals, and payment methods

We accept deposits through eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. All deposits must come from a payment method registered in your name. We do not accept deposits from third-party accounts or from payment methods registered to other people.

Withdrawals are processed to the same verified payment method used for your deposit. We do not charge withdrawal fees. Withdrawals to mobile banking, local payment, online payment, and e-wallet typically settle within one business day. Bank transfers may take one to two business days depending on your bank's processing time. We reserve the right to review withdrawal requests to confirm they match your account details and verified payment method. If a withdrawal request appears unusual or if we need additional verification, we may delay processing while we investigate.

We at alibaba66 process deposits and withdrawals according to published timelines and verified payment methods — no exceptions, no shortcuts.

Bonus terms and loyalty conditions

Our welcome offer, weekly cashback, tier bonuses, and referral rewards are subject to specific eligibility conditions. We describe each offer in terms of how it is earned and claimed — never in terms of guaranteed returns. To claim a bonus, you must meet the published activity threshold. Bonuses are credited as account balance, not as cash, and are subject to our standard withdrawal review process.

Tier progression is calculated monthly based on your total turnover across all game categories. Tiers reset at the start of each calendar month. If you do not meet the threshold for your current tier, you will step down to a lower tier the following month — but no existing balance, no in-progress game, and no claimed cashback is affected. Referral bonuses are credited only after your referral completes identity verification and makes their first deposit.

Game rules and dispute resolution

All games on alibaba66 are governed by published rules and certified random-number generators. We do not adjust game mechanics, return rates, or outcomes based on player history, deposit amount, or any other factor. If you believe a game outcome is incorrect or if you have a dispute about a transaction, contact our support team with details. We will investigate and respond within five business days.

If we cannot resolve your dispute through support, you may escalate to our dispute resolution process. We will review all evidence and make a final determination. Our decision is binding. We do not offer refunds for losses resulting from normal game play, but we will correct errors caused by technical malfunction or system failure.

Account closure and termination

You may close your account at any time by contacting our support team. Upon closure, we will process any outstanding balance to your verified payment method within five business days. We reserve the right to close your account if you breach these terms, if you engage in fraudulent activity, if you attempt to manipulate game outcomes, or if you access our service from a prohibited jurisdiction.

If we close your account due to breach, we may forfeit any balance and report the closure to relevant authorities if required by law. We will notify you of account closure and the reason, unless we are prohibited from doing so by law.

Jurisdiction, liability, and governing law

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We are not liable for losses resulting from your access to our service in a prohibited jurisdiction.

These terms are governed by the laws of the jurisdiction in which alibaba66 operates. Any dispute arising from these terms or your use of our platform shall be resolved through our dispute resolution process. We do not accept liability for indirect, incidental, or consequential damages resulting from your use of our service, including loss of earnings or data.

Data handling and privacy

We collect personal information necessary to verify your identity, process your deposits and withdrawals, and comply with legal requirements. We do not share your data with third parties without your consent, except where required by law. Our full privacy policy is available on our Privacy Policy pageBy using alibaba66, you consent to our data handling practices as described in that policy.

Changes to these terms

We may update these terms at any time. If we make material changes, we will notify you by email or through in-app notification. Your continued use of alibaba66 after such notification constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account.

• You must be of legal age and provide accurate information
• Verification is required before deposit or withdrawal
• Deposits and withdrawals use verified payment methods only
• Bonuses are subject to published eligibility conditions
• We resolve disputes through our published process
• Our services are available only where local law permits

For questions about these terms or our policies, contact our support team through live chat, email, or in-app messaging. We respond in English and Indonesian.